Terms and Conditions of Service

PLEASE READ THESE TERMS AND CONDITIONS OF SERVICE ("AGREEMENT") CAREFULLY BEFORE USING THE PLAINTIFY PLATFORM. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT.

1. DEFINITIONS

1.1 "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party, whether through ownership of voting securities, contractual arrangements, or otherwise. Affiliates do not include contractors, outsourcers, or agents of a Party.

1.2 "Artificial Intelligence" or "AI" refers to computer systems, including proprietary and third-party algorithms, large language models, machine learning techniques, rule-based reasoning, and other computational methods designed to perform tasks historically requiring human intelligence.

1.3 "Case" means a unique dispute, claim, or set of related claims specific to the same client of Customer that is submitted to or processed through the Service.

1.4 "Confidential Information" means all business, technical, personal, legal, strategic, and financial information that a Party obtains from or learns from the other Party in connection with this Agreement, whether disclosed directly or indirectly, in writing, orally, or by inspection or access to tangible objects or computer systems, regardless of whether marked as confidential. Confidential Information includes, without limitation, client and case data, personally identifiable information, nonpublic information regarding a disclosing Party's products, services, technology, finances, pricing, clients, prospects, employees, data sources, plans, marketing strategies, legal affairs, compliance matters, inventions, research, contracts, methods, techniques, procedures, know-how, and trade secrets, together with all information received by or on behalf of the disclosing Party from third parties that the disclosing Party is obligated to keep confidential. Confidential Information does not include information that: (a) was in the public domain at the time of disclosure; (b) became publicly available after disclosure without breach of this Agreement; (c) was lawfully received from a third party without restriction; (d) was known by the receiving Party prior to disclosure under this Agreement without restriction; or (e) was independently developed by the receiving Party without reference to or use of the disclosing Party's Confidential Information.

1.5 "Credits" means prepaid, non-refundable units of value purchased by Customer under an Order Form that are redeemable solely for access to and use of the Subscribed Services specified in such Order Form, at the quantities and rates set forth therein.

1.6 "Customer" means the law firm, legal practice, or other entity identified on an Order Form that subscribes to the Service.

1.7 "Customer Input" means any data, documents, images, text, code, or other content (including without limitation pleadings, contracts, correspondence, financial records, discovery materials, and case files) that Customer makes available to Plaintify in connection with the Service or otherwise permits the Service to access.

1.8 "Deliverable" means Output that takes the form of a document produced specifically and exclusively for Customer at Customer's request, such as a draft demand letter, complaint, discovery request, or other litigation work product for use in connection with a specific Case. "Deliverable" excludes any Plaintify Materials.

1.9 "Documentation" means any manuals, user guides, technical specifications, help center articles, and other supporting materials related to the Service that Plaintify provides to its customers. Documentation is considered part of the Service.

1.10 "Feedback" means any suggestions, comments, recommendations, enhancement requests, ideas for new features or functionality, or other feedback provided by Customer in connection with the Service.

1.11 "Order Form" means an ordering document executed by both Parties whereby Customer subscribes to certain Subscribed Services, subject to the terms of this Agreement. Each Order Form is incorporated into and governed by this Agreement.

1.12 "Output" means any content, analysis, data, or documents generated by the Service in response to a Customer request, including Plaintify Materials incorporated therein.

1.13 "Party" means Plaintify or Customer individually; "Parties" means both collectively.

1.14 "Plaintify," "Company," "we," "us," or "our" means Plaintify LLC, an Alabama limited liability company.

1.15 "Plaintify Materials" means Plaintify's pre-existing and independently developed materials, including templates, forms, checklists, model prompts, algorithms, proprietary models, software libraries, system-generated standard language, analytical frameworks, deterministic scoring engines, jurisdiction databases, and any generic or reusable components.

1.16 "Professional Legal Services" means legal advice, analysis, judgment, advocacy, supervision, oversight, counsel, or other services constituting the practice of law under the rules of professional responsibility applicable in any relevant jurisdiction.

1.17 "Service" means Plaintify's proprietary software platform and associated services, which include deterministic analysis engines and AI-based features that enable legal professionals to analyze disputes, calculate damages, assess claim strength, model settlement outcomes, map dispute resolution pathways, prepare demand letters, and generate litigation work product across multiple dispute verticals more efficiently.

1.18 "Subscribed Services" means the specific components of the Service that Customer purchases access to under an Order Form.

1.19 "Subscription Period" means the term during which Customer has access to the Subscribed Services, as specified in the applicable Order Form. If unstated, the Subscription Period defaults to one (1) year from the Order Form Effective Date.

1.20 "System Data" means data collected by Plaintify related to the performance, availability, usage patterns, integrity, or security of the Service, including usage logs, performance metrics, error reports, and aggregated analytics.

1.21 "Usage Limits" means any limits on volume, throughput, feature utilization, Case quantity, document page count, Credits, or other consumption metrics specified in an Order Form or otherwise applicable to all customers using the same Subscribed Service.

2. THE SERVICE

2.1 Access and License. Subject to Customer's compliance with this Agreement and payment of all applicable fees, Plaintify grants Customer a non-exclusive, non-transferable, worldwide, royalty-free, limited-term right and license to access and use the Subscribed Services during the applicable Subscription Period, solely within the Usage Limits, in accordance with the applicable Documentation. Customer's employees, agents, and contractors may access the Service on Customer's behalf, provided that Customer remains fully responsible for their compliance with this Agreement.

2.2 Cooperation. Customer acknowledges that Plaintify's provision of the Subscribed Services depends on Customer's reasonable cooperation, including timely provision of all necessary Customer Input. By providing Customer Input, Customer grants Plaintify a worldwide, royalty-free, non-exclusive license to reproduce, process, analyze, and use the Customer Input for the purpose of providing and improving the Service, including without limitation to generate Output and as further described in Section 6.3 (Product Improvement and AI Training).

2.3 Responsibility for Use. Customer shall: (a) be responsible for all use of the Service under its account; (b) use commercially reasonable efforts to prevent unauthorized access to or use of the Service and promptly notify Plaintify of any unauthorized access, security breach, or suspected misuse; and (c) obtain and maintain all equipment, software, internet connectivity, and ancillary services needed to access the Service. Plaintify shall have no liability for Customer's failure to maintain such equipment and services.

2.4 Restrictions. Customer shall not, directly or indirectly: (a) reverse engineer, decompile, disassemble, modify, or create derivative works of the Service or any component thereof, or permit or assist any third party in doing so; (b) probe, scan, or test the vulnerability of the Service, breach any security or authentication measures, or willfully render any part of the Service unusable; (c) use or access the Service to develop, train, or improve any product or service that competes with the Service, or conduct competitive analysis or benchmarking; (d) transfer, distribute, resell, lease, license, or assign the Service, or offer the Service on a standalone basis to third parties; (e) use the Service in any manner that violates applicable law, including export control laws, data protection regulations, or rules of professional conduct; (f) submit Customer Input that Customer does not have the right to share, or that contains malicious code; or (g) exceed the Usage Limits without Plaintify's prior written consent.

2.5 Modifications to the Service. Plaintify reserves the right to incorporate new features, modify existing features, or deprecate features of the Service in order to maintain or improve the overall user experience, operational effectiveness, security, or regulatory compliance. Plaintify will use commercially reasonable efforts to provide advance notice of material changes that significantly reduce the functionality of Subscribed Services.

3. FEES AND PAYMENT

3.1 Fees. Customer shall pay the fees set forth in each Order Form in accordance with the payment schedule specified therein, without deduction or setoff of any kind. All fees: (a) are quoted and payable in United States Dollars; (b) represent amounts due to Plaintify free and clear of any taxes, withholding, or other government-imposed charges; (c) are due in advance unless otherwise specified; and (d) are non-cancelable, non-refundable, and non-proratable for partial periods. Customer is responsible for all applicable sales, use, and value-added taxes.

3.2 Late Payment. Plaintify may suspend access to the Service upon fifteen (15) days' written notice if Customer fails to pay any amount by its due date. Amounts unpaid for more than thirty (30) days will accrue interest at the lesser of one percent (1%) per month or the maximum rate permitted by applicable law, calculated from the original due date until payment is received in full.

3.3 Usage and Overages. Customer's fees entitle Customer to use the Subscribed Services up to the applicable Usage Limits. If Customer's usage exceeds the Usage Limits (whether measured monthly or in the aggregate, as specified in the Order Form), such excess constitutes "Overage." Customer shall pay for all Overage monthly in arrears at the rates specified in the applicable Order Form, or, if no overage rate is specified, at a rate derived from the then-current fees and usage commitments. Plaintify may implement reasonable controls to enforce Usage Limits and may adjust them to address abusive or materially anomalous usage patterns.

4. TERM AND TERMINATION

4.1 Term. This Agreement commences on the Effective Date set forth in the first Order Form and continues for so long as any Order Form remains in effect. Each Order Form shall be effective for the Subscription Period stated therein and, unless otherwise specified, shall automatically renew for successive twelve (12) month periods at the pricing and Usage Limits in effect during the final month of the preceding term, unless either Party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term. Plaintify reserves the right to modify fees upon renewal by providing sixty (60) days' prior written notice.

4.2 Termination for Breach. Either Party may terminate this Agreement or any Order Form upon written notice if the other Party materially breaches any provision and fails to cure such breach within thirty (30) days of receiving written notice specifying the breach. Failure to pay fees when due constitutes a material breach. Termination of an individual Order Form does not automatically terminate this Agreement or other Order Forms.

4.3 Termination for Convenience. Plaintify may terminate this Agreement or any Order Form for any reason upon thirty (30) days' advance written notice to Customer, with a pro rata refund of any prepaid fees attributable to the terminated portion of the Subscription Period. Customer may terminate a trial Subscribed Service by providing seven (7) days' advance written notice before the trial period ends.

4.4 Effect of Termination. Upon termination or expiration of this Agreement or any Order Form for any reason: (a) Customer shall promptly pay all amounts owed for services rendered through the effective date of termination; (b) any Deliverable requested and in progress prior to the termination date shall be delivered within thirty (30) days, subject to payment; (c) all unused Credits and licenses granted under the terminated Order Form shall immediately expire; and (d) upon written request, each Party shall return or destroy the other Party's Confidential Information, subject to any legal retention obligations.

4.5 Suspension. Plaintify may suspend Customer's access to the Service, without liability, if: (a) scheduled or emergency maintenance is required; (b) Plaintify reasonably believes Customer is using the Service in violation of this Agreement or applicable law; (c) Customer's use poses a security risk; or (d) suspension is required by law enforcement, a government agency, or applicable law.

5. DATA SECURITY AND PROCESSING

5.1 Security Program. Plaintify shall maintain an information security program materially consistent with industry standards designed to: (a) ensure the security and integrity of Customer Input; (b) protect against reasonably anticipated threats to the security or integrity of Customer Input; and (c) prevent unauthorized access to Customer Input. Plaintify shall maintain administrative, physical, and technical safeguards appropriate to the nature and sensitivity of the Customer Input processed.

5.2 Data Processing. To the extent Plaintify processes personal data on Customer's behalf that is subject to applicable data protection laws, the Parties shall execute a Data Processing Addendum, which shall be incorporated by reference into this Agreement and govern such processing.

6. INTELLECTUAL PROPERTY

6.1 Ownership. As between the Parties: (a) Customer exclusively owns all rights, title, and interest in and to non-public Customer Input, Deliverables (excluding embedded Plaintify Materials), and Customer's Confidential Information; and (b) Plaintify exclusively owns all rights, title, and interest in and to the Service, all Plaintify Materials, System Data, Output (excluding Deliverables and Customer Confidential Information), Deidentified Data (as defined in Section 6.3), all improvements and derivative works of the foregoing, and Plaintify's Confidential Information. Plaintify grants Customer a non-exclusive, non-transferable license during the Subscription Period to use Output generated for Customer solely for Customer's internal business purposes in connection with its legal practice. To the extent Plaintify Materials are embedded in a Deliverable, Plaintify grants Customer a non-exclusive, perpetual license to use, reproduce, and display those Plaintify Materials as incorporated in that specific Deliverable, solely for Customer's internal business and client-matter purposes. No rights are granted to use Plaintify Materials on a standalone basis or to create competing products.

6.2 Feedback. Customer may from time to time provide Feedback to Plaintify. Plaintify shall have full discretion to determine whether to act on any Feedback. Customer hereby grants Plaintify a royalty-free, fully paid-up, worldwide, transferable, sublicensable, irrevocable, perpetual license to use, copy, modify, create derivative works of, distribute, display, and otherwise exploit Feedback in connection with Plaintify's products and services, without any obligation to compensate Customer.

6.3 Product Improvement and AI Training. Customer acknowledges and agrees that Plaintify may collect, analyze, and aggregate Customer Input, Output, System Data, and other information relating to the provision and use of the Service, and may during and after the term of this Agreement:

(a) Use such data to develop, improve, train, test, and refine Plaintify's proprietary AI models, algorithms, machine learning systems, deterministic analysis engines, jurisdiction databases, damages calculators, and related technologies that power the Service, for the benefit of all Plaintify customers, provided that Plaintify first de-identifies and anonymizes Customer Input and Output used for such model-training and development purposes to remove client identities, party names, and case-identifying details;

(b) Use such data to generate aggregated statistical insights, performance benchmarks, damages analytics, case-type intelligence, and other analytical outputs;

(c) Create and use de-identified, anonymized, and aggregated data derived from Customer Input and Output that does not identify Customer, any client of Customer, or any specific Case or matter (collectively, "Deidentified Data"), and disclose such Deidentified Data to third parties for Plaintify's lawful business purposes, including improving the Service and publishing industry benchmarks;

(d) Collect and analyze behavioral data, usage patterns, interaction data, feature engagement metrics, workflow sequences, editing patterns, acceptance and rejection signals, and other telemetry from Customer's and its authorized users' interaction with the Service ("Usage Signals"), and use such Usage Signals to optimize, personalize, and improve the Service, train AI models, and develop new features and products.

For the avoidance of doubt, Plaintify's rights under this Section 6.3 are subject to the following limitations: (i) Plaintify shall not use Customer Input in a manner that would disclose attorney-client privileged information, work product, or confidential case details to any third party in identifiable form; (ii) where Plaintify engages third-party AI infrastructure or model providers, Plaintify shall contractually prohibit such providers from using Customer Input to develop, improve, or train their AI technologies for the benefit of their other customers; (iii) Plaintify shall process Customer Input in compliance with applicable data protection laws and the confidentiality obligations set forth in Section 7; and (iv) Plaintify shall de-identify and anonymize Customer Input and Output to remove client identities, party names, and case-identifying details before using them to train, fine-tune, or improve its proprietary AI models, in a manner designed to align with ABA Formal Opinion 512.

Plaintify exclusively owns all rights, title, and interest in Deidentified Data and all improvements, models, and technologies derived from the activities described in this Section 6.3.

6.4 Artificial Intelligence Acknowledgment. Customer acknowledges and agrees that the Service and its Output (including Deliverables) may rely on, and may in some cases be exclusively generated by, Artificial Intelligence. AI systems, by their nature, have known limitations that may result in Output that: (a) contains factual errors, legal inaccuracies, or misleading information; (b) is repetitive, formulaic, or incomplete; (c) includes information taken out of context or that is inapplicable to the relevant jurisdiction; (d) miscalculates damages, misidentifies applicable legal standards, or applies incorrect precedent; (e) reflects biases present in training data; or (f) omits material claims, defenses, or damage categories. Customer agrees that it is solely responsible for reviewing, verifying, and editing all Output before any use, and assumes all risk associated with its use of the Service and Output.

7. CONFIDENTIAL INFORMATION

7.1 Obligations. Neither Party shall use the other Party's Confidential Information except as permitted under this Agreement. Each Party shall take commercially reasonable precautions to prevent unauthorized disclosure of the other Party's Confidential Information, including limiting disclosure to Representatives and Affiliates who have a need to know and who are bound by confidentiality obligations no less protective than those in this Agreement. Each Party shall be responsible for the acts and omissions of its Representatives and Affiliates.

7.2 Compelled Disclosure. Nothing in this Section shall restrict either Party from disclosing Confidential Information pursuant to a valid order or requirement of a court, arbitrator, administrative agency, or other governmental body, provided that the disclosing Party gives reasonable advance notice (where legally permitted) to the other Party to enable it to seek a protective order or other appropriate remedy.

7.3 Confidentiality of Agreement. The terms of this Agreement constitute Confidential Information of both Parties.

8. WARRANTIES

8.1 Plaintify Warranties. Plaintify warrants that: (a) the Service will substantially conform to its Documentation during the Subscription Period; and (b) any professional services will be performed in a competent manner by appropriately qualified personnel. Customer must notify Plaintify in writing of any alleged breach of these warranties within ten (10) business days of discovery, with sufficient detail to enable Plaintify to investigate. Plaintify shall use commercially reasonable efforts to cure any verified breach within thirty (30) days ("Cure Period"). Customer's exclusive remedies for breach of these warranties are: (i) during the Cure Period, correction or re-performance by Plaintify; and (ii) if Plaintify fails to cure within the Cure Period, termination of the affected Subscribed Services and a pro rata refund of prepaid fees attributable to the terminated portion.

8.2 Customer Warranties. Customer represents, warrants, and covenants that it: (a) shall review and verify all Output (including Deliverables) for accuracy, completeness, and legal sufficiency before any use; (b) has all necessary rights, power, and authority to enter into this Agreement and grant the rights granted herein, including obtaining any third-party consents necessary for Customer's submission of Customer Input; (c) shall comply with all applicable laws, including data protection laws, rules of professional conduct, and confidentiality obligations owed to Customer's clients; (d) shall not submit Customer Input that Customer lacks the right to share or that would cause Plaintify to violate any law; and (e) shall ensure that any licensed attorney appropriately supervises all use of the Service and Output in connection with any legal matter.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

9.1 NOT LEGAL SERVICES. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE SERVICE, ITS OUTPUT (INCLUDING DELIVERABLES), AND ANY PROFESSIONAL SERVICES DO NOT CONSTITUTE PROFESSIONAL LEGAL SERVICES AND DO NOT SERVE AS A SUBSTITUTE FOR THE INDEPENDENT JUDGMENT OF A LICENSED ATTORNEY. THE SERVICE IS A TOOL INTENDED TO ASSIST QUALIFIED LEGAL PROFESSIONALS IN THE PREPARATION OF LITIGATION MATERIALS. ALL DELIVERABLES ARE PROVIDED IN DRAFT FORM. CUSTOMER IS EXCLUSIVELY RESPONSIBLE FOR EXERCISING INDEPENDENT PROFESSIONAL JUDGMENT, REVIEWING ALL OUTPUT FOR ACCURACY AND LEGAL SUFFICIENCY, AND ENSURING COMPLIANCE WITH ALL APPLICABLE RULES OF PROFESSIONAL CONDUCT, COURT RULES, AND ETHICAL OBLIGATIONS.

9.2 DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 8.1, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLAINTIFY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. PLAINTIFY DOES NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ERROR-FREE, COMPLETE, ACCURATE, CURRENT, OR UNINTERRUPTED. NO INFORMATION OBTAINED BY CUSTOMER FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN SECTION 8.1. PLAINTIFY IS NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICES OR INTEGRATIONS AND MAY DISCONTINUE ANY INTEGRATION IN ITS SOLE DISCRETION.

9.3 ASSUMPTION OF RISK. CUSTOMER ASSUMES ALL RISK FOR ANY DAMAGES RESULTING FROM CUSTOMER'S OR ITS CLIENTS' USE OF OR RELIANCE ON THE SERVICE OR OUTPUT, AND ACKNOWLEDGES THAT USE OF THE SERVICE IS AT CUSTOMER'S OWN DISCRETION AND RISK.

9.4 BETA PRODUCTS. FROM TIME TO TIME, PLAINTIFY MAY OFFER ACCESS TO ALPHA, BETA, OR EARLY-ACCESS FEATURES ("BETA PRODUCTS"). BETA PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. EITHER PARTY MAY TERMINATE ACCESS TO BETA PRODUCTS AT ANY TIME.

9.5 LIMITATION OF LIABILITY. EXCEPT WITH RESPECT TO OBLIGATIONS UNDER SECTION 10 (INDEMNIFICATION) AND SECTION 2.4 (RESTRICTIONS), AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, GOODWILL, BUSINESS, OR PROFITS), WHETHER OR NOT FORESEEABLE AND REGARDLESS OF THE LEGAL THEORY; AND (B) EXCLUDING CUSTOMER'S PAYMENT OBLIGATIONS, EACH PARTY'S AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY CUSTOMER UNDER THE APPLICABLE ORDER FORM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. INDEMNIFICATION

10.1 Plaintify Indemnification. Plaintify shall defend Customer against any third-party claim alleging that the Service, as used in accordance with this Agreement, infringes or misappropriates a United States patent, copyright, or trade secret, and shall indemnify Customer for damages finally awarded or settlements approved by Plaintify. Customer must: (a) promptly notify Plaintify of such claim; (b) grant Plaintify sole control of the defense and settlement; and (c) provide reasonable cooperation. If the Service becomes or is likely to become the subject of an infringement claim, Plaintify may: (i) procure the right for Customer to continue using the Service; (ii) modify the Service to make it non-infringing with comparable functionality; or (iii) terminate the affected Order Form and provide a pro rata refund. Plaintify shall have no obligation for claims arising from: (A) Customer-provided specifications; (B) use of the Service not in accordance with this Agreement; (C) modification of the Service by Customer; (D) Customer Input content; or (E) combination of the Service with third-party products.

10.2 Customer Indemnification. Customer shall indemnify, defend, and hold harmless Plaintify and its Affiliates from and against any third-party claims arising from or relating to: (a) the excluded claims described in Section 10.1; (b) Customer's violation of any third party's rights; (c) Customer's material breach of this Agreement; or (d) Customer's use of Output in connection with any legal proceeding.

10.3 No Cap. Indemnification obligations under this Section 10 are not subject to the limitations of liability in Section 9.5.

11. MODIFICATIONS

No amendment or modification to this Agreement, and no waiver of any rights, shall be effective unless agreed in writing by both Parties. Any waiver applies only to the specific circumstance for which it is given and does not constitute a continuing waiver.

12. MISCELLANEOUS

12.1 Order of Precedence. In the event of conflict between this Agreement and an Order Form, this Agreement controls unless the Order Form expressly identifies the specific provision being modified and states its intent to supersede.

12.2 Independent Contractor. Plaintify is an independent contractor. Nothing in this Agreement creates an employment, agency, joint venture, or partnership relationship.

12.3 Subcontractors. Plaintify may use qualified third-party contractors to perform its obligations, provided their acts and omissions are attributable to Plaintify.

12.4 Severability. If any provision is found invalid or unenforceable, it shall be modified to achieve the Parties' intent to the minimum extent necessary, and the remainder of this Agreement shall continue in full force.

12.5 Entire Agreement. This Agreement, together with all Order Forms and any Data Processing Addendum, constitutes the entire agreement between the Parties regarding its subject matter and supersedes all prior agreements, understandings, and negotiations.

12.6 Assignment. Neither Party may assign this Agreement without the other's prior written consent, except that either Party may assign without consent to a successor to all or substantially all of its assets or business. Any attempted assignment in violation of this Section is void.

12.7 Marketing Rights. Customer grants Plaintify the right to identify Customer as a customer of the Service and to use Customer's name and logo in Plaintify's marketing materials. Customer may revoke this right at any time by written notice.

12.8 Force Majeure. Neither Party shall be liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, acts of God, labor disputes, civil unrest, terrorism, war, cyberattacks, pandemic, or changes in law.

13. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of laws provisions.

14. DISPUTE RESOLUTION

14.1 Negotiation. The Parties shall first attempt to resolve any dispute arising under this Agreement through good-faith negotiation for a period of thirty (30) days.

14.2 Arbitration. If not resolved through negotiation, any dispute (except claims for equitable relief) shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, conducted by a single arbitrator in Birmingham, Alabama. The arbitrator shall have authority to award all appropriate relief except punitive damages. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.

14.3 Equitable Relief. Either Party may seek injunctive or other equitable relief from any court of competent jurisdiction without first submitting to arbitration.

15. NOTICES

All notices must be in writing. Notices to Plaintify shall be sent to: (a) for non-renewal or cancellation, support@plaintify.ai; (b) for legal matters (breach, indemnification), legal@plaintify.ai; and (c) formal legal process shall be served on Plaintify's registered agent in the State of Alabama, with a copy to legal@plaintify.ai. Notices to Customer shall be sent to the email address designated in the applicable Order Form.

16. SURVIVAL

Sections 1, 2.4, 3, 4.4, 6, 7, 9, 10, 12, 13, 14, 16, and 17 shall survive expiration or termination of this Agreement.

17. GOVERNMENT TERMS

If Customer is a government entity, the Service and related technology are provided solely in accordance with this Agreement. All use is restricted by these terms, and the Service was developed entirely at private expense.

Plaintify LLC
Birmingham, Alabama
legal@plaintify.ai